Responsible person
NOVATEC EU s.r.o.
Company ID: 45981086
VAT number: SK2023166024
Registered office: Sadová 2719/3C, 90501 Senica, Slovakia
Representative: Rastislav Geguš
Commercial Court / Commercial Register: Commercial Register of the District Court Trnava
Insert: 26710/T
Contact Us
On the customer telephone line: +421948729699
At the e-mail address: info@novatecwheels.eu
Complaints/Dispute resolution
The Slovak Trade Inspection, with its registered office at the Slovak Trade Inspection (SOI) SOI Inspectorate for the Trnava Region Pekárska 23, 917 01 Trnava 1, internet address: https://www.soi.sk/, is competent for the out-of-court settlement of consumer disputes arising from the purchase and sale contract.
European Consumer Centre of the Slovak Republic. European Consumer Centre Slovak Republic, with its registered office at Mlynské Nivy 44/a, 827 15 Bratislava, Slovak Republic, internet address: https://esc-sr.sk/ is the contact point according to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR)
In addition, when resolving disputes between the seller and the customer under the purchase and sale contract, it is possible to use the online dispute resolution platform located at http://ec.europa.eu/consumers/odr.
In this context, we are obliged to refer you to our e-mail address info@novatecwheels.eu.
We always try to resolve any disagreements arising from our contract by mutual agreement.